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CVE-2026-20109

21
FAUCET Score

CVE-2026-20109 describes multiple cross-site scripting (XSS) vulnerabilities in the web-based management interfaces of Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise. These flaws stem from insufficient input validation, allowing an authenticated, remote attacker to inject malicious code. The vulnerability carries a CVSS score of 4.8 (Medium), indicating a network-based attack with low complexity, requiring high privileges and user interaction, leading to low impact on confidentiality and integrity. While there is no evidence of active exploitation, public exploit code, or KEV listing, the vulnerability has garnered significant community discussion with 11 mentions and one media article, suggesting awareness among security researchers.

Impacted Technologies

VendorProductVersion(s)CPE
CiscoCisco Packaged Contact Center Enterprise
10.5(1), 10.5(1)_ES7, 10.5(2), 10.5(2)_ES8, 11.0(1), 11.0(2), 11.5(1), 11.6(1), 11.6(2), 12.0(1), 12.5(1), 12.5(2), 12.6(1), 12.6(2), 15.0(1)CNA affecteddefault unknown
CiscoCisco Unified Contact Center Enterprise
10.5, 10.5(1), 11.0, 11.0(1), 11.5, 12.0(1), 12.5(1), 12.5(1)ES1, 12.6(1), 12.6(1)ES1, 12.6(1)ES2, 12.6(1)ES3, 12.6(1)ES4, 12.6(1)SecurityPatch, 12.6(2), 12.6(2)ES1, 12.6(2)ES2, 12.6(2)ES3, 12.6(2)_ES, 15.0(1), 15.0(1)ES202508, 15.0(1)ET01, 15.0(1)_SP1CNA affecteddefault unknown

CVSS Data

CVSS version used by this source: 3.1

4.8MEDIUM

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
1.7
Impact Score
2.7
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.17%
Probability of exploitation in next 30 days
EPSS Percentile
7.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-28
Model: v2026.06.15
This CVE's current EPSS score of 0.0017 is in the 3rd percentile among its peer group of 4,937 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

sec.cloudapps.cisco.com / security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-xss-2JVyg3uD