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CVE-2025-48489

15
FAUCET Score

CVE-2025-48489 is a Cross-Site Scripting (XSS) vulnerability affecting FreeScout, a self-hosted help desk and shared mailbox, in versions prior to 1.8.180. This medium-severity flaw (CVSS 4.8) arises from insufficient data validation, allowing authenticated attackers to inject malicious scripts, potentially leading to limited impact on confidentiality and integrity. There is currently no evidence of active exploitation, public exploit code, or significant community discussion surrounding this vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
< 1.8.180CPE matchmatch criteria
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 4.0

4.6MEDIUM

CVSS:4.0/AV:N/AC:H/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector
NETWORK
Attack Complexity
HIGH
Attack Requirements
NONE
Privileges Required
LOW
User Interaction
PASSIVE
VS Confidentiality
NONE
VS Integrity
NONE
VS Availability
NONE
SS Confidentiality
HIGH
SS Integrity
NONE
SS Availability
NONE
Exploit Maturity
NOT_DEFINED
CvssVersion
4.0

Exploit Intelligence

EPSS Score
0.19%
Probability of exploitation in next 30 days
EPSS Percentile
8.6%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0019 is in the 5th percentile among its peer group of 4,937 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Vendor Patches (1)

github_advisoryvendor investigatingvia nvd_reference
View patch

References

github.com / freescout-help-desk/freescout/security/advisories/GHSA-jqjf-f566-485j
ExploitVendor Advisory