CVE-2025-48484 describes a Cross-Site Scripting (XSS) vulnerability in FreeScout, a self-hosted help desk and shared mailbox solution, affecting versions prior to 1.8.178. This medium-severity vulnerability (CVSS 5.4) arises from insufficient input validation in the conversation POST data body, allowing an authenticated attacker to inject malicious scripts that could impact other users. While no active exploitation, public exploit code, or significant community discussion has been observed, organizations using vulnerable FreeScout versions should prioritize upgrading to 1.8.178 or later to mitigate this risk.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 1.8.178CPE matchmatch criteria | cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* |
CVSS version used by this source: 4.0
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
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