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CVE-2025-20129

18
FAUCET Score

CVE-2025-20129 is a medium-severity vulnerability affecting the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, and Cisco Unified Contact Center Express. It stems from improper sanitization of HTTP requests, allowing an unauthenticated, remote attacker to redirect chat traffic. A successful exploit could lead to the disclosure of sensitive user data, as the attacker can redirect conversations to a server under their control. While there are no known public exploits or Metasploit/Nuclei modules, the vulnerability has garnered significant community discussion and media coverage, indicating heightened awareness.

Impacted Technologies

VendorProductVersion(s)CPE
10.5\(1\)CPE matchmatch criteria
cpe:2.3:a:cisco:socialminer:10.5\(1\):*:*:*:*:*:*:*
10.6\(1\)CPE matchmatch criteria
cpe:2.3:a:cisco:socialminer:10.6\(1\):*:*:*:*:*:*:*
10.6\(2\)CPE matchmatch criteria
cpe:2.3:a:cisco:socialminer:10.6\(2\):*:*:*:*:*:*:*
11.0\(1\)CPE matchmatch criteria
cpe:2.3:a:cisco:socialminer:11.0\(1\):*:*:*:*:*:*:*
11.5\(1\)CPE matchmatch criteria
cpe:2.3:a:cisco:socialminer:11.5\(1\):*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

4.3MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
1.4
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.32%
Probability of exploitation in next 30 days
EPSS Percentile
24.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-28
Model: v2026.06.15
This CVE's current EPSS score of 0.0032 is in the 24th percentile among its peer group of 26,236 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Vendor Patches (1)

ciscovendor investigatingvia nvd_reference
View patch

References

sec.cloudapps.cisco.com / security/center/content/CiscoSecurityAdvisory/cisco-sa-ccp-info-disc-ZyGerQpd
Vendor Advisory