CVE-2024-6540 describes an improper filtering vulnerability in OTRS versions 8.0.X, 2023.X, and 2024.X through 2024.4.x. An authenticated user of the external interface could exploit this flaw to export a list of tickets containing information belonging to other customers, provided the TicketSearchLegacyEngine is disabled. The vulnerability has a CVSS score of 5.3 (Medium), indicating a low-privileged attacker could achieve high confidentiality impact with high attack complexity. Currently, there is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 8.0.0, < 2024.5.2CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.