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CVE-2020-2855

21
FAUCET Score

CVE-2020-2855 is an easily exploitable vulnerability within the Admin component of Oracle iSupport, affecting versions 12.1.1 through 12.1.3. An unauthenticated attacker with network access via HTTP can compromise Oracle iSupport, requiring human interaction from a victim. Successful attacks can lead to unauthorized access to critical or all accessible data within Oracle iSupport, as well as unauthorized data manipulation. This vulnerability has a CVSS v3.0 Base Score of 8.2 (High), indicating significant confidentiality and integrity impacts. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage for this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
>= 12.1.1, <= 12.1.3CPE matchmatch criteria
cpe:2.3:a:oracle:isupport:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

8.2HIGH

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
4.7
CvssVersion
3.0

Exploit Intelligence

EPSS Score
1.28%
Probability of exploitation in next 30 days
EPSS Percentile
67.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0128 is in the 66th percentile among its peer group of 14,875 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.2 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.1 Security Researcher mentions.

Remediation

Vendor Patches (1)

oraclevendor investigatingvia nvd_reference
View patch

References

oracle.com / security-alerts/cpuapr2020.html
Vendor Advisory