CVE-2020-1776 describes a session management vulnerability in OTRS and ((OTRS)) Community Edition, affecting versions 6.0.28 and prior, 7.0.18 and prior, and 8.0.4 and prior. When an agent user is renamed or invalidated, their session remains active, though it cannot be used to access ticket data. This vulnerability has a CVSS score of 4.3 (Medium), indicating a low attack complexity and requiring low privileges, with a potential impact of limited confidentiality. There is no evidence of active exploitation, publicly available exploit code, or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 6.0.29CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
>= 7.0.0, < 7.0.19CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 8.0.1, < 8.0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
No social media mentions found for this CVE.
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.