CVE-2020-1772 is a high-severity vulnerability affecting ((OTRS)) Community Edition and OTRS versions, allowing attackers to retrieve valid password reset tokens. By crafting Lost Password requests with wildcards, an unauthenticated attacker can gain unauthorized access to user accounts. The vulnerability has a CVSS score of 7.5, indicating high confidentiality impact with no integrity or availability impact. While no public exploits, Metasploit modules, or Nuclei templates are available, and there is no evidence of active exploitation or significant community discussion, the potential for unauthorized access to user accounts warrants attention.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 5.0.0, <= 5.0.41CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
>= 6.0.0, <= 6.0.26CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
>= 7.0.0, <= 7.0.15CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
15.0CPE matchmatch criteria | cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:* | ||
15.0CPE matchmatch criteria | cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N
No social media mentions found for this CVE.
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.