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CVE-2020-10100

17
FAUCET Score

CVE-2020-10100 is an access control vulnerability affecting Zammad versions 3.0 through 3.2, allowing authenticated users to view ticket customer details from other companies in multi-tenant deployments. With a CVSS score of 6.5 (Medium), this flaw permits unauthorized access to potentially sensitive data due to improper access control implementation, requiring only low privileges and no user interaction. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this vulnerability.

Impacted Technologies

VendorProductVersion(s)CPE
>= 1.0.0, <= 3.2.0CPE matchmatch criteria
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.5MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.90%
Probability of exploitation in next 30 days
EPSS Percentile
56.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-28
Model: v2026.06.15
This CVE's current EPSS score of 0.0090 is in the 68th percentile among its peer group of 21,977 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

zammad.com / news/security-advisory-zaa-2020-05
PatchVendor Advisory