CVE-2019-9753 is an information disclosure vulnerability affecting Open Ticket Request System (OTRS) 7.x before version 7.0.5. Authenticated attackers (agents or customer users) can leverage search result screens to reveal data from invalid system entities such as Custom Pages and FAQ Articles. This vulnerability has a CVSS score of 4.3 (Medium), indicating low impact on confidentiality with no integrity or availability impact, and can be exploited over the network with low attack complexity. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 7.0.0, < 7.0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
No social media mentions found for this CVE.
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.