CVE-2019-9752 is a cross-site scripting (XSS) vulnerability affecting Open Ticket Request System (OTRS) versions 5.x, 6.x, and 7.x, specifically due to Content-type mishandling in the PictureUpload module. An authenticated attacker, either an agent or customer user, can upload a specially crafted resource to execute JavaScript within the OTRS application. This vulnerability has a CVSS score of 5.4 (Medium), indicating it requires low privileges and user interaction, with potential for low impact on confidentiality and integrity. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 5.0.0, < 5.0.34CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 6.0.0, < 6.0.16CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 7.0.0, < 7.0.4CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
15.0CPE matchmatch criteria | cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:* | ||
15.0CPE matchmatch criteria | cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
No social media mentions found for this CVE.
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.