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CVE-2019-18180

24
FAUCET Score

CVE-2019-18180 describes an improper check for overly long filenames in PostMaster and file upload functionalities of ((OTRS)) Community Edition (versions 5.0.38 and prior, 6.0.23 and prior) and OTRS (version 7.0.12 and prior). This vulnerability allows a remote attacker to trigger an endless loop, leading to a denial-of-service condition. With a CVSS v3.1 score of 7.5 (High), it has a network attack vector, low attack complexity, and high impact on availability. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
>= 5.0.0, < 5.0.39CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
>= 6.0.0, < 6.0.24CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
>= 7.0.0, < 7.0.13CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

5.3MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
NONE
Availability Impact
LOW
Exploitability Score
3.9
Impact Score
1.4
CvssVersion
3.1

Exploit Intelligence

EPSS Score
1.92%
Probability of exploitation in next 30 days
EPSS Percentile
77.8%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0192 is in the 61st percentile among its peer group of 51,553 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

lists.opensuse.org / opensuse-security-announce/2020-04/msg00038.html
Broken Link
lists.opensuse.org / opensuse-security-announce/2020-09/msg00066.html
Broken Link
lists.opensuse.org / opensuse-security-announce/2020-09/msg00077.html
Broken Link
community.otrs.com / security-advisory-2019-15-security-update-for-otrs-framework
PatchVendor Advisory
lists.debian.org / debian-lts-announce/2023/08/msg00040.html