CVE-2019-16375 is a cross-site scripting (XSS) vulnerability affecting Open Ticket Request System (OTRS) versions 7.0.x up to 7.0.11, and Community Edition versions 5.0.x up to 5.0.37 and 6.0.x up to 6.0.22. A logged-in agent or customer with specific permissions can inject malicious JavaScript into an article body, which executes when another agent drafts a reply. This medium-severity vulnerability (CVSS 5.4) requires user interaction and low privileges, potentially leading to limited impact on confidentiality and integrity. There is no evidence of active exploitation, public exploit code, or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 5.0.0, <= 5.0.37CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
>= 6.0.0, <= 6.0.22CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
>= 7.0.0, <= 7.0.11CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.