CVE-2019-13397 describes an unauthenticated Stored Cross-Site Scripting (XSS) vulnerability in osTicket version 1.10.1. This flaw allows a remote attacker to achieve administrative privileges by injecting malicious web script or HTML through a crafted file extension when submitting a support ticket. The vulnerability has a CVSS score of 6.1 (Medium), indicating a low attack complexity and requiring user interaction, with potential impacts on confidentiality and integrity. While no public exploit code or active exploitation has been observed, and community discussion is minimal, organizations using affected osTicket versions should prioritize patching to mitigate this risk.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
1.10.1CPE matchmatch criteria | cpe:2.3:a:enhancesoft:osticket:1.10.1:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.