CVE-2019-12746 is a medium-severity vulnerability affecting Open Ticket Request System (OTRS) Community Edition versions 5.0.x up to 5.0.36 and 6.0.x up to 6.0.19. The flaw allows an authenticated agent to inadvertently disclose their session ID when sharing a link to an embedded ticket article. This exposed session ID could then be used by a third party to impersonate the agent. The vulnerability has a CVSS score of 6.5, indicating a network-based attack with low complexity, requiring user interaction, and leading to high confidentiality impact. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 5.0.0, <= 5.0.36CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
>= 6.0.0, <= 6.0.19CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:* | ||
8.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.