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CVE-2018-20485

32
FAUCET Score

CVE-2018-20485 describes a Cross-Site Scripting (XSS) vulnerability in Zoho ManageEngine ADSelfService Plus versions 5.7 prior to build 5702, specifically within the employee search feature. This medium-severity vulnerability (CVSS 6.1) can be exploited remotely with low complexity, requiring user interaction, and could lead to information disclosure or data manipulation. While there is no evidence of active exploitation, a public exploit is available on ExploitDB, though it has received minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
4.5CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:4.5:4510:*:*:*:*:*:*
4.5CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:4.5:4511:*:*:*:*:*:*
4.5CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:4.5:4520:*:*:*:*:*:*
4.5CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:4.5:4522:*:*:*:*:*:*
4.5CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_adselfservice_plus:4.5:4531:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

6.1MEDIUM

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
2.7
CvssVersion
3.0

Exploit Intelligence

EPSS Score
5.27%
Probability of exploitation in next 30 days
EPSS Percentile
91.7%
Percentile rank of EPSS score among Peer Group
As of 2026-07-28
Model: v2026.06.15
ExploitDB: EDB-46815 · May 9, 2019
This CVE's current EPSS score of 0.0527 is in the 96th percentile among its peer group of 26,236 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

packetstormsecurity.com / files/152793/Zoho-ManageEngine-ADSelfService-Plus-5.7-Cross-Site-Scripting.html
manageengine.com / products/self-service-password/release-notes.html
Release NotesVendor Advisory