CVE-2018-17883 is a cross-site scripting (XSS) vulnerability affecting Open Ticket Request System (OTRS) versions 6.0.x prior to 6.0.12. An attacker could exploit this by sending a malicious email link to an OTRS system or agent, leading to JavaScript execution within the agent's OTRS session upon clicking the link. Rated as Medium severity (CVSS 6.1), it requires user interaction and could result in limited confidentiality and integrity impacts. There is currently no evidence of active exploitation, public exploit code, or significant community discussion surrounding this vulnerability.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 6.0.0, < 6.0.12CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.