CVE-2018-10198 describes an information disclosure vulnerability in OTRS 6.0.x before version 6.0.7. A logged-in customer can exploit this flaw via the ticket overview screen to view internal article details of their own customer tickets. Rated as MEDIUM severity with a CVSS score of 4.3, this vulnerability has a network attack vector and low attack complexity, potentially leading to a loss of confidentiality. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 6.0.0, < 6.0.7CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.