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CVE-2017-9362

30
FAUCET Score

CVE-2017-9362 describes an XML injection vulnerability in ManageEngine ServiceDesk Plus versions prior to 9312, specifically within the add Configuration items CMDB API. This flaw carries a high CVSS score of 8.8, indicating a critical risk due to its network-based attack vector, low attack complexity, and high potential for confidentiality, integrity, and availability impacts. Despite its severity, there is no evidence of active exploitation, publicly available exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
< 9.3CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

8.8HIGH

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
2.8
Impact Score
5.9
CvssVersion
3.0

Exploit Intelligence

EPSS Score
4.10%
Probability of exploitation in next 30 days
EPSS Percentile
89.7%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
This CVE's current EPSS score of 0.0410 is in the 89th percentile among its peer group of 17,823 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

labs.integrity.pt / advisories/cve-2017-9362
ExploitVendor Advisory