CVE-2017-9324 is a high-severity vulnerability affecting Open Ticket Request System (OTRS) versions 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19. An authenticated agent can exploit this flaw by directly accessing specific URLs, bypassing authentication to gain full administrative privileges and control over all system settings. With a CVSS score of 8.8, this vulnerability is easily exploitable over the network with low privileges and no user interaction, leading to complete compromise of confidentiality, integrity, and availability. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 3.3.0, <= 3.3.16CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 4.0.0, <= 4.0.23CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 5.0.0, <= 5.0.19CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
8.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | ||
9.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.