CVE-2017-16664 describes a code injection vulnerability in Open Ticket Request System (OTRS) versions 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20, specifically within the Kernel/System/Spelling.pm module. This flaw allows an authenticated remote attacker to execute arbitrary shell commands as the webserver user through URL manipulation in the agent interface. With a CVSS score of 8.8 (High), the vulnerability has a low attack complexity and no user interaction required, leading to high impacts on confidentiality, integrity, and availability. There is currently no public exploit code available (Metasploit, Nuclei, ExploitDB), nor is there evidence of active exploitation or significant community discussion.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
>= 3.3.0, < 3.3.20CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 4.0.0, < 4.0.26CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
>= 5.0.0, < 5.0.24CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
7.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* | ||
8.0CPE matchmatch criteria | cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* |
CVSS version used by this source: 3.0
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.
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The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.