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CVE-2017-12969

44
FAUCET Score

CVE-2017-12969 is a buffer overflow vulnerability affecting the ViewerCtrlLib.ViewerCtrl ActiveX control in Avaya IP Office Contact Center versions prior to 10.1.1. This flaw allows remote attackers to trigger a denial of service or execute arbitrary code by supplying a long string to the open method. With a CVSS score of 8.8 (High), this vulnerability is easily exploitable over a network with low attack complexity, potentially leading to complete compromise of confidentiality, integrity, and availability. While not listed in CISA's KEV catalog, exploit code is publicly available on ExploitDB, though there is no evidence of active exploitation or significant community discussion.

Impacted Technologies

VendorProductVersion(s)CPE
9.1CPE matchmatch criteria
cpe:2.3:a:avaya:ip_office_contact_center:9.1:sp11:*:*:*:*:*:*
9.1.0CPE matchmatch criteria
cpe:2.3:a:avaya:ip_office_contact_center:9.1.0:*:*:*:*:*:*:*
9.1.0.2209.1540CPE matchmatch criteria
cpe:2.3:a:avaya:ip_office_contact_center:9.1.0.2209.1540:*:*:*:*:*:*:*
9.1.6CPE matchmatch criteria
cpe:2.3:a:avaya:ip_office_contact_center:9.1.6:*:*:*:*:*:*:*
9.1.7CPE matchmatch criteria
cpe:2.3:a:avaya:ip_office_contact_center:9.1.7:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.0

8.8HIGH

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
2.8
Impact Score
5.9
CvssVersion
3.0

Exploit Intelligence

EPSS Score
10.08%
Probability of exploitation in next 30 days
EPSS Percentile
95.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
ExploitDB: EDB-43120 · Nov 5, 2017
This CVE's current EPSS score of 0.1008 is in the 95th percentile among its peer group of 14,855 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.2 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.1 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

downloads.avaya.com / css/P8/documents/101044091
Vendor Advisory
hyp3rlinx.altervista.org / advisories/AVAYA-OFFICE-IP-%28IPO%29-v9.1.0-10.1-VIEWERCTRL-ACTIVE-X-BUFFER-OVERFLOW-0DAY.txt
packetstormsecurity.com / files/144882/Avaya-IP-Office-IPO-10.1-Active-X-Buffer-Overflow.html
Third Party AdvisoryVDB Entry
seclists.org / fulldisclosure/2017/Nov/17
Mailing ListThird Party Advisory
exploit-db.com / exploits/43120
Third Party AdvisoryVDB Entry
securityfocus.com / bid/101667
Third Party AdvisoryVDB Entry