Predictive Vulnerability Intelligence.

Product

  • Product
  • Pricing
  • Documentation

Company

  • About
  • Partnerships
  • Blog
  • Support

Legal

  • Terms
  • Privacy
  • Data Licensing

© 2026 FAUCET Technologies LLC. All rights reserved.

CVE-2014-9324

17
FAUCET Score

CVE-2014-9324 describes a vulnerability in OTRS Help Desk versions 3.2.x, 3.3.x, and 4.0.x, where the GenericInterface allows authenticated users to access and modify arbitrary tickets. This medium-severity vulnerability (CVSS 6.0) requires network access and user authentication, potentially leading to partial compromise of confidentiality, integrity, and availability. There is no evidence of active exploitation, public exploit code, or significant community discussion surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
3.2.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_help_desk:3.2.0:*:*:*:*:*:*:*
3.2.1CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_help_desk:3.2.1:*:*:*:*:*:*:*
3.2.2CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_help_desk:3.2.2:*:*:*:*:*:*:*
3.2.3CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_help_desk:3.2.3:*:*:*:*:*:*:*
3.2.4CPE matchmatch criteria
cpe:2.3:a:otrs:otrs_help_desk:3.2.4:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

6.0MEDIUM

AV:N/AC:M/Au:S/C:P/I:P/A:P

Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
SINGLE
Exploitability Score
6.8
Impact Score
6.4
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.78%
Probability of exploitation in next 30 days
EPSS Percentile
75.9%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0178 is in the 81st percentile among its peer group of 1,428 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

advisories.mageia.org / MGASA-2015-0031.html
secunia.com / advisories/59875
secunia.com / advisories/62188
secunia.com / advisories/62662
otrs.com / security-advisory-2014-06-incomplete-access-control
Vendor Advisory
mandriva.com / security/advisories