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CVE-2014-1695

22
FAUCET Score

CVE-2014-1695 describes a cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) versions 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5. This flaw allows remote attackers to inject arbitrary web script or HTML into a user's browser through a specially crafted HTML email. The vulnerability has a CVSS score of 4.3, indicating a medium severity, as it requires user interaction (medium complexity) and primarily impacts integrity (partial impact) without affecting confidentiality or availability. While there is no evidence of active exploitation in the wild, public exploit code is available on ExploitDB, though it has received minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
3.3.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
3.3.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
3.3.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
3.3.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
3.3.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

4.3MEDIUM

AV:N/AC:M/Au:N/C:N/I:P/A:N

Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Exploitability Score
8.6
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
4.91%
Probability of exploitation in next 30 days
EPSS Percentile
91.2%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
ExploitDB: EDB-36842 · Apr 27, 2015
This CVE's current EPSS score of 0.0491 is in the 89th percentile among its peer group of 19,958 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

adamziaja.com / poc/201401-xss-otrs.html
lists.opensuse.org / opensuse-updates/2014-03/msg00030.html
packetstormsecurity.com / files/131654/OTRS-3.x-Cross-Site-Scripting.html
Exploit
secunia.com / advisories/57018
Vendor Advisory
exploit-db.com / exploits/36842
Exploit
otrs.com / security-advisory-2014-03-xss-issue
Vendor Advisory
osvdb.org / 103781
securityfocus.com / bid/65844