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CVE-2014-100002

63
FAUCET Score

CVE-2014-100002 is a directory traversal vulnerability affecting ManageEngine SupportCenter Plus versions prior to 7.9 build 7917. An unauthenticated remote attacker can exploit this flaw by submitting a specially crafted file attachment containing an encoded directory traversal sequence (..%2f) to the WorkOrder.do endpoint, allowing them to read arbitrary files on the system. This vulnerability has a CVSS score of 5.0, indicating a medium severity, with low attack complexity and no authentication required. The primary impact is unauthorized information disclosure (confidentiality). Its EPSS score of 0.770360000 and FAUCET Risk Score of 99/100 suggest a high likelihood of exploitation. Exploit code is publicly available, including a Metasploit module and an ExploitDB entry (EDB-31262). Despite the high exploitability scores and public exploit code, there is no evidence of active exploitation in the wild, and community discussion and media coverage are minimal.

Impacted Technologies

VendorProductVersion(s)CPE
<= 7.9CPE matchmatch criteria
cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:7916:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

5.0MEDIUM

AV:N/AC:L/Au:N/C:P/I:N/A:N

Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
59.86%
Probability of exploitation in next 30 days
EPSS Percentile
99.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
Metasploit: ManageEngine Support Center Plus Directory Traversal · Jan 28, 2014
ExploitDB: EDB-31262 · Jan 29, 2014
This CVE's current EPSS score of 0.5986 is in the 99th percentile among its peer group of 23,705 CVEs.

Social Chatter

No social media mentions found for this CVE.

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

osvdb.org / show/osvdb/102656
exchange.xforce.ibmcloud.com / vulnerabilities/90806
supportcenter.wiki.zoho.com / ReadMe-V2.html
exploit-db.com / exploits/31262
Exploit