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CVE-2013-4088

20
FAUCET Score

CVE-2013-4088 describes an information disclosure vulnerability in Open Ticket Request System (OTRS) versions 3.0.x, 3.1.x, and 3.2.x. A remote attacker with a valid agent login can read restricted tickets by manipulating the ticket split mechanism in a crafted URL. This vulnerability has a CVSS score of 6.5 (Medium), indicating a high confidentiality impact with low attack complexity and no user interaction required. There is no known active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
>= 3.0.0, < 3.0.21CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
>= 3.1.0, < 3.1.17CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
>= 3.2.0, < 3.2.8CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

6.5MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
2.8
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
2.37%
Probability of exploitation in next 30 days
EPSS Percentile
82.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0237 is in the 93rd percentile among its peer group of 21,974 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

advisories.mageia.org / MGASA-2013-0196.html
Third Party Advisory
archives.neohapsis.com / archives/bugtraq/2013-07/0015.html
Broken Link
bugs.gentoo.org / show_bug.cgi
Issue TrackingThird Party Advisory
securityfocus.com / bid/60688/discuss
Third Party AdvisoryVDB Entry