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CVE-2012-4872

17
FAUCET Score

CVE-2012-4872 describes a Cross-Site Scripting (XSS) vulnerability in Kayako Fusion versions prior to 4.40.985, specifically within the Tickets/Submit component. An unauthenticated remote attacker could inject arbitrary web script or HTML, potentially through a crafted ticket description, leading to client-side script execution. This vulnerability has a CVSS score of 4.3 (Medium) due to its network-based attack vector and medium attack complexity, with a potential impact of partial integrity compromise. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
<= 4.40.959CPE matchmatch criteria
cpe:2.3:a:kayako:kayako_fusion:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

4.3MEDIUM

AV:N/AC:M/Au:N/C:N/I:P/A:N

Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Exploitability Score
8.6
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.28%
Probability of exploitation in next 30 days
EPSS Percentile
67.1%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
This CVE's current EPSS score of 0.0128 is in the 36th percentile among its peer group of 19,955 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

secunia.com / advisories/48462
Vendor Advisory
exchange.xforce.ibmcloud.com / vulnerabilities/74143
st2tea.blogspot.com / 2012/03/kayako-fusion-cross-site-scripting.html
wiki.kayako.com / display/DOCS/4.40.985
wiki.kayako.com / display/DOCS/4.40.986
securityfocus.com / bid/52625