CVE-2012-4751 describes a cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk versions 2.4.x, 3.0.x, and 3.1.x. This flaw allows remote attackers to inject malicious web script or HTML via specially crafted email message bodies containing a javascript: URL in an element's SRC attribute. The vulnerability has a CVSS score of 4.3, indicating medium severity with low impact on integrity, and requires medium attack complexity. While not listed in CISA's KEV catalog, public exploit code exists on ExploitDB, though there is no evidence of active exploitation, and it has received minimal community or media attention.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:M/Au:N/C:N/I:P/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.