CVE-2012-4600 describes a cross-site scripting (XSS) vulnerability affecting Open Ticket Request System (OTRS) Help Desk versions 2.4.x, 3.0.x, and 3.1.x. This flaw allows remote attackers to inject arbitrary web script or HTML via specially crafted email message bodies containing nested HTML tags, specifically when viewed using Firefox or Opera browsers. The vulnerability has a low CVSS score of 2.6, indicating a network attack vector with high attack complexity and only a partial impact on integrity. While there is no evidence of active exploitation in the wild, public exploit code exists on ExploitDB, and the vulnerability has received minimal community discussion or media coverage.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:H/Au:N/C:N/I:P/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.3 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.