CVE-2012-2582 describes multiple cross-site scripting (XSS) vulnerabilities in various versions of OTRS Help Desk and OTRS ITSM. These flaws allow remote attackers to inject malicious web script or HTML via specially crafted email message bodies, specifically through CSS expression properties or UTF-7 encoded content-type META elements. The vulnerability has a CVSS score of 4.3 (Medium), indicating a network-based attack with medium complexity, requiring no authentication, and primarily impacting integrity (data manipulation). While there is no evidence of active exploitation in the wild, an exploit (EDB-20359) exists on ExploitDB, and the vulnerability has received minimal community discussion or media coverage.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:* | ||
2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:M/Au:N/C:N/I:P/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.