CVE-2010-4767 describes a denial-of-service vulnerability in Open Ticket Request System (OTRS) versions prior to 2.3.6. This flaw allows remote attackers to trigger duplicate tickets and auto-responses by sending specially crafted email messages containing UTF-8 characters with diacritical marks and an invalid charset to a POP3 mailbox. The vulnerability has a CVSS score of 5.0, indicating a medium severity, and is easily exploitable over the network with low attack complexity, resulting in a partial availability impact. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
<= 2.3.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:L/Au:N/C:N/I:N/A:P
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.4 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.