CVE-2010-4761 describes an information disclosure vulnerability in Open Ticket Request System (OTRS) versions prior to 3.0.0-beta3. Authenticated remote users could access sensitive data, such as responsible, owner, accounted time, pending until, and lock fields, through the customer-interface ticket-print dialog. The vulnerability has a CVSS score of 4.0 (AV:N/AC:L/Au:S/C:P/I:N/A:N), indicating low severity with potential for partial confidentiality impact, requiring authentication and low attack complexity. There is no evidence of active exploitation, publicly available exploit code, or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
<= 3.0.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:beta2:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:L/Au:S/C:P/I:N/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.