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CVE-2010-4759

16
FAUCET Score

CVE-2010-4759 describes a denial-of-service vulnerability in Open Ticket Request System (OTRS) versions prior to 3.0.0-beta7. Authenticated remote users can exploit this by performing a fulltext search without proper restrictions on ticket ages, leading to a daemon hang. With a CVSS score of 4.0, this vulnerability has a low severity, requiring authentication and causing only partial availability impact. There is no evidence of active exploitation, public exploit code, or significant community discussion surrounding this CVE.

Impacted Technologies

VendorProductVersion(s)CPE
<= 3.0.0CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:beta6:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

4.0MEDIUM

AV:N/AC:L/Au:S/C:N/I:N/A:P

Confidentiality Impact
NONE
Integrity Impact
NONE
Availability Impact
PARTIAL
Access Vector
NETWORK
Access Complexity
LOW
Authentication
SINGLE
Exploitability Score
8.0
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.34%
Probability of exploitation in next 30 days
EPSS Percentile
68.3%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0134 is in the 82nd percentile among its peer group of 21,974 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

bugs.otrs.org / show_bug.cgi
Patch
source.otrs.org / viewvc.cgi/otrs/CHANGES