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CVE-2010-4758

13
FAUCET Score

CVE-2010-4758 describes a vulnerability in Open Ticket Request System (OTRS) versions prior to 3.0.3, where the installer.pl script's Inbound Mail Password field incorrectly uses a text input type instead of a password type. This flaw allows physically proximate attackers to easily view the password directly on the workstation screen. The vulnerability has a low severity CVSS score of 1.9 (AV:L/AC:M/Au:N/C:P/I:N/A:N), indicating local access, medium attack complexity, no authentication required, and a potential for partial confidentiality impact. There is no evidence of active exploitation, no known exploit code in Metasploit, Nuclei, or ExploitDB, and minimal community discussion or media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
<= 3.0.2CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

1.9LOW

AV:L/AC:M/Au:N/C:P/I:N/A:N

Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Access Vector
LOCAL
Access Complexity
MEDIUM
Authentication
NONE
Exploitability Score
3.4
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
0.38%
Probability of exploitation in next 30 days
EPSS Percentile
30.2%
Percentile rank of EPSS score among Peer Group
As of 2026-07-28
Model: v2026.06.15
This CVE's current EPSS score of 0.0037 is in the 68th percentile among its peer group of 747 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

bugs.otrs.org / show_bug.cgi
ExploitPatch
source.otrs.org / viewvc.cgi/otrs/CHANGES