CVE-2010-4071 describes a cross-site scripting (XSS) vulnerability in OTRS versions 2.4.x prior to 2.4.9, specifically within the AgentTicketZoom component when RichText is enabled. This flaw allows remote attackers to inject arbitrary web script or HTML into a user's browser via malicious JavaScript embedded in an HTML email. The vulnerability has a low CVSS score of 2.6, indicating a network-based attack with high access complexity, requiring user interaction to achieve a partial impact on integrity. There is no evidence of active exploitation, publicly available exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
2.4.1CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:* | ||
2.4.2CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:* | ||
2.4.3CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:* | ||
2.4.4CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:* | ||
2.4.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:H/Au:N/C:N/I:P/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.3 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.