CVE-2009-5056 describes an access control bypass vulnerability in Open Ticket Request System (OTRS) versions prior to 2.4.0-beta2. Authenticated users could read tickets in queues they lacked direct access to by watching the ticket and then accessing it from their watched-tickets list, circumventing the intended move_into permission. This vulnerability has a low severity CVSS score of 2.1, indicating a network-based attack with high access complexity, requiring authentication, and resulting in partial confidentiality impact. There is no evidence of active exploitation, publicly available exploit code, or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
<= 2.4.0CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:beta1:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:H/Au:S/C:P/I:N/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.