CVE-2009-3567 describes a cross-site scripting (XSS) vulnerability in Kayako SupportSuite and eSupport versions 3.60.04 and earlier, specifically within the modules/tickets/functions_ticketsui.php file. This flaw allows unauthenticated remote attackers to inject arbitrary web script or HTML into the staff control panel. With a CVSS score of 4.3 (medium severity), successful exploitation requires medium attack complexity and could lead to information disclosure or defacement, but not confidentiality or availability impact. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this vulnerability.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
<= 3.60.04CPE matchmatch criteria | cpe:2.3:a:kayako:esupport:*:*:*:*:*:*:*:* | ||
2.1.2CPE matchmatch criteria | cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:* | ||
2.1.8CPE matchmatch criteria | cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:* | ||
2.2CPE matchmatch criteria | cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:* | ||
2.2.5CPE matchmatch criteria | cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:M/Au:N/C:N/I:P/A:N
No social media mentions found for this CVE.
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.