CVE-2008-7283 describes an access restriction bypass vulnerability in Open Ticket Request System (OTRS) versions prior to 2.2.6, specifically when customer group support is enabled. This flaw allows remote authenticated users with queue read permissions to perform unauthorized web-interface updates to tickets. With a CVSS score of 6.0, this medium-severity vulnerability involves network access, medium attack complexity, and partial impact on confidentiality, integrity, and availability. There is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
<= 2.2.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:* | ||
0.5CPE matchmatch criteria | cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:* |
CVSS version used by this source: 2.0
AV:N/AC:M/Au:S/C:P/I:P/A:P
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.