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CVE-2008-7278

19
FAUCET Score

CVE-2008-7278 describes a vulnerability in the S/MIME feature of Open Ticket Request System (OTRS) versions prior to 2.2.5 and 2.3.x before 2.3.0-beta1. The flaw stems from improper configuration of the RANDFILE environment variable for OpenSSL, which could lead to reduced cryptographic entropy. This misconfiguration might make it easier for remote attackers to decrypt S/MIME encrypted email messages due to insufficient randomness in cryptographic operations. The vulnerability has a CVSS score of 5.0, indicating a medium severity. It is a network-based attack with low complexity, requiring no authentication, and primarily impacts confidentiality (C:P). The EPSS score is very low at 0.00311, suggesting a minimal likelihood of exploitation in the wild. There is no evidence of active exploitation, and no public exploit code is available in Metasploit, Nuclei, or ExploitDB. Community discussion and media coverage for this CVE are virtually nonexistent, aligning with the majority of CVEs that receive little public attention.

Impacted Technologies

VendorProductVersion(s)CPE
<= 2.2.4CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
0.5CPE matchmatch criteria
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 2.0

5.0MEDIUM

AV:N/AC:L/Au:N/C:P/I:N/A:N

Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
Access Vector
NETWORK
Access Complexity
LOW
Authentication
NONE
Exploitability Score
10.0
Impact Score
2.9
CvssVersion
2.0

Exploit Intelligence

EPSS Score
1.98%
Probability of exploitation in next 30 days
EPSS Percentile
78.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0198 is in the 67th percentile among its peer group of 23,723 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

bugs.otrs.org / show_bug.cgi
Patch
bugs.otrs.org / show_bug.cgi
Patch
source.otrs.org / viewvc.cgi/otrs/CHANGES