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CVE-2026-40498

30
FAUCET Score

BRIEFING NOTE: CVE-2026-40498 FreeScout versions prior to 1.8.213 contain a critical authentication bypass vulnerability affecting the /system/cron diagnostic endpoint. An unauthenticated attacker can access restricted administrative tools by exploiting a static MD5 hash derived from the application's APP_KEY, which is exposed in server responses and logs. This exposure of sensitive credentials combined with weak endpoint protection enables multiple attack vectors. The vulnerability carries a CVSS score of 9.8 (CRITICAL) with zero authentication requirements and network accessibility. Exploitation allows attackers to gain full confidentiality, integrity, and availability impact through three primary mechanisms: disclosure of sensitive server information including file paths and process IDs, resource exhaustion via repeated triggering of heavy background tasks, and potential brute-force attacks. The lack of rate limiting on affected endpoints significantly amplifies the risk of denial-of-service attacks. There is no evidence of active exploitation in the wild at this time. The vulnerability has not been added to the CISA Known Exploited Vulnerabilities (KEV) catalog, and no publicly disclosed exploit code is currently documented. Community attention remains limited, as reflected by an EPSS score of 0.0008 indicating low observed exploitation probability. Organizations running FreeScout should prioritize upgrading to version 1.8.213 or later to remediate this critical flaw before it becomes more widely disclosed.

Impacted Technologies

VendorProductVersion(s)CPE
< 1.8.213CPE matchmatch criteria
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 4.0

8.9HIGH

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
NONE
User Interaction
NONE
VS Confidentiality
HIGH
VS Integrity
HIGH
VS Availability
LOW
SS Confidentiality
NONE
SS Integrity
NONE
SS Availability
NONE
Exploit Maturity
PROOF_OF_CONCEPT
CvssVersion
4.0

Exploit Intelligence

EPSS Score
0.57%
Probability of exploitation in next 30 days
EPSS Percentile
43.8%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0057 is in the 24th percentile among its peer group of 36,862 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Patch Available

Vendor Patches (1)

github_advisorypatch availablevia nvd_reference
View patch

References

github.com / freescout-help-desk/freescout/commit/b1d6c2c601a6ec3626ab13e679607b5084dfbd38
Patch
github.com / freescout-help-desk/freescout/releases/tag/1.8.213
Release Notes
github.com / freescout-help-desk/freescout/security/advisories/GHSA-5jw5-q9j7-4rxc
ExploitVendor Advisory