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CVE-2026-23752

19
FAUCET Score

GFI HelpDesk versions prior to 4.99.9 contain a stored cross-site scripting vulnerability in the template group creation and editing functionality. The vulnerability exists in the companyname POST parameter, which lacks proper HTML sanitization, allowing authenticated administrators to inject arbitrary JavaScript code. When other administrators view the Templates > Groups page, the malicious scripts execute in their browsers, potentially compromising administrative functions and sensitive data. The vulnerability carries a CVSS v3.1 score of 4.8 (Medium severity) with a network-based attack vector, low attack complexity, and high privilege requirements. While the attack requires administrator-level access and user interaction to view the affected page, it can affect the confidentiality and integrity of administrator sessions across the network. The EPSS score of 0.00027 indicates minimal exploitation likelihood compared to other vulnerabilities in the database. The vulnerability is not currently listed on the CISA Known Exploited Vulnerabilities catalog and remains inactive on threat intelligence hot lists. There is no evidence of active exploitation or publicly available exploit code at this time. Organizations using affected GFI HelpDesk versions should prioritize updating to version 4.99.9 or later, though the low exploitation risk suggests this is a moderate-priority patch deployment.

Impacted Technologies

VendorProductVersion(s)CPE
< 4.99.9CPE matchmatch criteria
cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 4.0

4.8MEDIUM

CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector
NETWORK
Attack Complexity
LOW
Attack Requirements
NONE
Privileges Required
HIGH
User Interaction
PASSIVE
VS Confidentiality
NONE
VS Integrity
NONE
VS Availability
NONE
SS Confidentiality
LOW
SS Integrity
LOW
SS Availability
NONE
Exploit Maturity
NOT_DEFINED
CvssVersion
4.0

Exploit Intelligence

EPSS Score
0.15%
Probability of exploitation in next 30 days
EPSS Percentile
4.7%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
This CVE's current EPSS score of 0.0015 is in the 1st percentile among its peer group of 4,931 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.0 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

gfi.ai / products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases
Release Notes
vulncheck.com / advisories/gfi-helpdesk-stored-xss-via-companyname-parameter
Third Party Advisory