CVE-2025-2493 is a high-severity Path Traversal vulnerability affecting Sytel Ltd.'s Softdial Contact Center. An unauthenticated attacker can exploit this by manipulating the 'id' parameter in the '/softdial/scheduler/load.php' endpoint, allowing unauthorized access to sensitive files outside the intended directory. The vulnerability has a CVSS score of 7.5 (HIGH), indicating a network-based attack with low complexity and no user interaction required, leading to high confidentiality impact. There is no impact on integrity or availability. Currently, there is no evidence of active exploitation, and no public exploit code (Metasploit, Nuclei, ExploitDB) is available. Community discussion and media coverage for this CVE are minimal.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
Range not provided by sourceCPE matchmatch criteria | cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:* |
CVSS version used by this source: 4.0
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.