CVE-2025-13534 is a privilege escalation vulnerability affecting all versions up to 3.3.2 of the ELEX WordPress HelpDesk & Customer Ticketing System plugin. This flaw allows authenticated users with Contributor-level access or higher to escalate their WSDesk privileges to full helpdesk administrator capabilities due to missing authorization checks on the eh_crm_edit_agent AJAX action. The vulnerability carries a high CVSS score of 8.8, indicating a severe impact with high confidentiality, integrity, and availability risks, and can be exploited remotely with low attack complexity. Currently, there is no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion or media coverage surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 3.3.3CPE matchmatch criteria | cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.3 Bluesky, 0.1 Mastodon, and 0.2 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.