CVE-2025-12023 describes a medium-severity vulnerability in the ELEX WordPress HelpDesk & Customer Ticketing System plugin, affecting all versions up to and including 3.3.1. This flaw, a missing capability check in the eh_crm_restore_data() function, allows authenticated attackers with Subscriber-level access or higher to restore tickets without authorization. The CVSS score of 4.3 (AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N) indicates a low-impact integrity vulnerability that can be exploited over the network with low complexity and privileges. Currently, there is no evidence of active exploitation, public exploit code, or significant community discussion surrounding this CVE.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 3.3.2CPE matchmatch criteria | cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.