CVE-2025-12022 describes a missing capability check in the ELEX WordPress HelpDesk & Customer Ticketing System plugin, affecting all versions up to and including 3.3.1. This vulnerability allows authenticated attackers with Subscriber-level access or higher to restore all deleted tickets due to improper access control on the 'eh_crm_settings_restore_trash' AJAX endpoint. Rated Medium with a CVSS score of 4.3, the attack requires low privileges and network access, resulting in a low impact on data integrity. There is currently no evidence of active exploitation, public exploit code (Metasploit, Nuclei, ExploitDB), or significant community discussion surrounding this vulnerability.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 3.3.2CPE matchmatch criteria | cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.