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CVE-2025-11456

33
FAUCET Score

CVE-2025-11456 is a critical arbitrary file upload vulnerability affecting all versions up to and including 3.3.1 of the ELEX WordPress HelpDesk & Customer Ticketing System plugin. This flaw, stemming from missing file type validation in the eh_crm_new_ticket_post() function, allows unauthenticated attackers to upload arbitrary files. With a CVSS score of 9.8 (CRITICAL), the vulnerability presents a high risk of remote code execution due to its network-based attack vector, low attack complexity, and no user interaction required. While there is no evidence of active exploitation, nor publicly available exploit code in Metasploit or ExploitDB, the vulnerability has garnered some community discussion, indicating awareness.

Impacted Technologies

VendorProductVersion(s)CPE
< 3.3.2CPE matchmatch criteria
cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

CVSS Data

CVSS version used by this source: 3.1

9.8CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.9
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
0.72%
Probability of exploitation in next 30 days
EPSS Percentile
50.0%
Percentile rank of EPSS score among Peer Group
As of 2026-07-27
Model: v2026.06.15
This CVE's current EPSS score of 0.0072 is in the 33rd percentile among its peer group of 36,862 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 0.3 Bluesky, 0.3 Mastodon, and 2.4 GitHub mentions.

Media Mentions

No media coverage found for this CVE.

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

plugins.trac.wordpress.org / browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php
Product
plugins.trac.wordpress.org / changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php
Patch
wordpress.org / plugins/elex-helpdesk-customer-support-ticket-system
Product
wordfence.com / threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce
Third Party Advisory