CVE-2025-10054 affects the ELEX WordPress HelpDesk & Customer Ticketing System plugin, specifically versions up to and including 3.3.1. This vulnerability allows authenticated users with Subscriber-level access or higher to remove the roles and capabilities of Administrator, WSDesk Supervisor, or WSDesk Agent users due to a missing capability check. The vulnerability is rated Medium severity (CVSS 4.3), indicating a low attack complexity and requiring only low privileges for exploitation. The potential impact is limited to unauthorized modification of user roles, not data confidentiality or availability. Currently, there is no evidence of active exploitation, and no public exploit code (Metasploit, Nuclei, ExploitDB) is available. Community discussion and media coverage for this CVE are minimal, which is typical for the vast majority of reported vulnerabilities.
| Vendor | Product | Version(s) | CPE |
|---|---|---|---|
< 3.3.2CPE matchmatch criteria | cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:* |
CVSS version used by this source: 3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.0 Mastodon, and 0.1 GitHub mentions.
No media coverage found for this CVE.
The average CVE in this peer group has 0.0 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.
Remediation records are not available for this CVE.