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CVE-2024-57728

68
FAUCET Score

CVE-2024-57728 is a critical zip slip vulnerability affecting SimpleHelp remote support software versions 5.5.7 and earlier, allowing authenticated administrative users to upload arbitrary files anywhere on the filesystem. This flaw carries a CVSS score of 7.2 (HIGH), indicating that it can be exploited remotely with low complexity by high-privileged users, leading to complete compromise of confidentiality, integrity, and availability of the affected system. While no public exploit code is available, the vulnerability is being actively exploited in the wild by ransomware groups like DragonForce and Play, with significant community discussion and media coverage highlighting its use in MSP supply chain attacks.

Impacted Technologies

VendorProductVersion(s)CPE
< 5.5.8CPE matchmatch criteria
cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

7.2HIGH

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
1.2
Impact Score
5.9
CvssVersion
3.1

Exploit Intelligence

EPSS Score
6.98%
Probability of exploitation in next 30 days
EPSS Percentile
93.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-25
Model: v2026.06.15
Added to KEV · Apr 24, 2026
This CVE's current EPSS score of 0.0698 is in the 92nd percentile among its peer group of 5,531 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.3 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

cisa.gov / known-exploited-vulnerabilities-catalog
US Government Resource
microsoft.com / en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations
Technical Description
trendmicro.com / vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
Third Party Advisory
simple-help.com / kb---security-vulnerabilities-01-2025
Vendor Advisory
horizon3.ai / attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software
Third Party Advisory