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CVE-2024-57727

98
FAUCET Score

CVE-2024-57727 is a critical path traversal vulnerability affecting SimpleHelp remote support software versions 5.5.7 and earlier, allowing unauthenticated attackers to download arbitrary files, including sensitive configuration data and hashed passwords. With a CVSS score of 7.5 (HIGH), this vulnerability is easily exploitable remotely without user interaction, leading to a high impact on confidentiality. It is actively exploited in the wild, notably by ransomware groups like DragonForce, and has publicly available exploit modules and templates. The high EPSS score, FAUCET Risk Score of 100/100, and extensive community discussion and media coverage underscore its severe and immediate threat.

Impacted Technologies

VendorProductVersion(s)CPE
< 5.5.8CPE matchmatch criteria
cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

7.5HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
Exploitability Score
3.9
Impact Score
3.6
CvssVersion
3.1

Exploit Intelligence

EPSS Score
95.15%
Probability of exploitation in next 30 days
EPSS Percentile
99.9%
Percentile rank of EPSS score among Peer Group
As of 2026-07-26
Model: v2026.06.15
Added to KEV · Feb 13, 2025
Metasploit: SimpleHelp Path Traversal Vulnerability CVE-2024-57727 · Jan 12, 2025
Nuclei: CVE-2024-57727 · Jan 19, 2025
This CVE's current EPSS score of 0.9515 is in the 100th percentile among its peer group of 51,485 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.0 Reddit, 0.1 Bluesky, 0.1 Mastodon, and 0.4 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.1 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

cisa.gov / known-exploited-vulnerabilities-catalog
US Government Resource
simple-help.com / kb---security-vulnerabilities-01-2025
Release Notes
horizon3.ai / attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software
Third Party Advisory