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CVE-2024-57726

76
FAUCET Score

CVE-2024-57726 is a critical vulnerability in SimpleHelp remote support software versions 5.5.7 and earlier, allowing low-privilege technicians to create API keys with excessive permissions, leading to server administrator privilege escalation. With a CVSS score of 9.9, this network-exploitable flaw has low attack complexity and can result in complete compromise of confidentiality, integrity, and availability. Although no public exploit code is available, the vulnerability is actively being exploited in the wild by ransomware groups like DragonForce and Play, as evidenced by significant community discussion and media coverage.

Impacted Technologies

VendorProductVersion(s)CPE
< 5.5.8CPE matchmatch criteria
cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

CVSS Data

CVSS version used by this source: 3.1

9.9CRITICAL

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
Exploitability Score
3.1
Impact Score
6.0
CvssVersion
3.1

Exploit Intelligence

EPSS Score
8.63%
Probability of exploitation in next 30 days
EPSS Percentile
94.5%
Percentile rank of EPSS score among Peer Group
As of 2026-07-24
Model: v2026.06.15
Added to KEV · Apr 24, 2026
This CVE's current EPSS score of 0.0863 is in the 95th percentile among its peer group of 1,124 CVEs.

Social Chatter

The average CVE in this peer group has 0.0 Twitter, 0.1 Reddit, 1.0 Bluesky, 0.5 Mastodon, and 1.6 GitHub mentions.

Media Mentions

The average CVE in this peer group has 0.3 InfoSec Media, 0.0 Vendor Blog, and 0.0 Security Researcher mentions.

Remediation

Remediation records are not available for this CVE.

References

cisa.gov / known-exploited-vulnerabilities-catalog
US Government Resource
microsoft.com / en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations
Technical Description
trendmicro.com / vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
Third Party Advisory
simple-help.com / kb---security-vulnerabilities-01-2025
Release Notes
horizon3.ai / attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software
Third Party Advisory